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Reviews

From 46 reviews
Sean O'Donnell

R&R Mechanical Services provides excellent customer service and high-quality workmanship. We're very glad that we found them.

Response from business owner

Thank you so much for taking the time to rate our company we truly appreciate your trust. Hope you enjoy the rest of your day

via Google
Thomas Bell

R & R Installed my Mr. Slim system a few years back and they have been doing the annual scheduled maintenance on it ever since. Our Mr. Slim runs as good today as the day it was installed, thanks to the knowledgeable staff at R & R …

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Response from business owner

Thank you for the great review and the kind words!

via Google
Janine .

They were a blessing to me, as I was being a blessing to a neighbor in need. They were excellent on the job. Even stayed to help determine a burning wire odor. Most importantly, was the discount I received as there was no guarantee I'd be reimbursed. Although currently unemployed, I used a charge card for payment. The repair was done within 24 hrs of contacting them. They didn't have the part needed on hand!!! Truly a blessing. I recommend giving them a chance to make a difference in any dilemma. You will not regret it!!!!

Amparo M

I have been very pleased with the courteous people who take my calls for service. I like that I have not had to wait long for service. Service technicians have been friendly and knowledgeable. Thank you for your reasonable prices which make a difference to our very tight budget. I was so pleased that I recommended R&R to my church. They called and got work done to the boilers that have kept them running efficiently this winter.

Lorenzo G

I am a landlord and R&R has done a great job for us over the years

JR Benning

We've used 3 other HVAC services in our area and none could hold a candle to R&R Mechanical. We live on the very edge of their service territory, still they arrive on a timely manner and get us on their schedule amazingly fast.

Calling into…

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Response from business owner

Thank you so much for the review

via Google
Danielle Rosen

I've worked with R&R Mechanical many many times over the last few years, and they are always a pleasure to work with! Rosa & Ramon are always quick to help in tough situations, and are wonderful people. I would absolutely recommend them.

Response from business owner

Thank you so much! JG Real Estate is also a pleasure to work for

via Google
Robb M.

Loved the service and communication.

via Yelp
ed

prompt and professional

via Google
Carrie G

Great work. Great response time. Nice workers. Highly recommend.

Pamela G

I found both the technicians who came to install our HVAC system and the people I talked with from the office to be courteous, professional and easy to work with.

I would definitely recommend this team.

Anthony M.

Great Service! Knowledgeable Personnel! Fairly Priced !

via Yelp
Ralph P.

CAME THROUGH IN THE CLUTCH!!!! I had this STEAM BOILER that went out on me. So I called a handful of HVAC TECHS and and many of them didn't have a clue on how to repair it and just reccomend replacing the whole thing. When Ramon came out he…

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via Yelp
Ish P.

Fast and friendly service! My air conditioner was busted and they came out the next day to get it working again. They were up-front and honest about pricing and very thorough about all options I could take.

via Yelp
Kenneth F

Technicians were knowledgeable and took care of my air conditioning problem quickly.

Carolyn S

First time using R&R for mini-split maintenance, and it went perfectly. Operator was on-time and professional. I would definitely recommend R&R, and will use them again.

James D.

Great service, great price. Didn't try any kind of up charge, etc. Our air conditioning unit was overflowing and leaking into the lower floors. Mike came out and cleaned the unit, explained what he was doing, and why. Great overall …

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via Yelp
Rafael Barbosa

I have used a few other HVAC companies in the past, R&R is the best.

I appreciate their honest approach to the business and customer service.

via Google
Rita Estrada

on time punctual and they get the job done

via Google
Sam Kroungold

The only problem with the 5 star rating is I may wait longer for service. Breaks though, they are the best from scheduling to diagnosis to installation or repair Thanks. Sam.

via Google
Michael Haass

Great experience. They came through in a clutch during the busy season and I am greatly appreciative.

via Google
JOSEPH WALSH

Very reliably show up when scheduled and call ahead if they will be a bit early or late. Had an elusive problem with the heater in dead winter and they came back several times till it was diagnosed and fixed with no problems getting them to…

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via Google
Anthony Serpico

I have ALWAYS had excellent service with R/R over the last several years. Very consistent and punctual!!!!

via Google
adam braufman

As an investor, I've used R and R on two occasions. They were professional, competent, and diligent. Both times the problems were solved. ..These are good people.

via Google
Laura P.

Our heat went out during the week & our landlord has an account with R&R. I was contacted almost immediately and offered same-day, on-call assistance, but I opted for a scheduled appointment the following day. The next day, the technician …

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via Yelp
Benjamin Shore

I've had two positive experiences with R&R. They have been on time, fixed the problems, and the price wasn't too expensive. The techs are friendly too.

via Google
Robert Freeman

Dependable professional and knowledgeable. They make a committment to come at a certain time and they call ahead, they also followup to to ensure your satisfaction. One of the best contractors we have had.

via Google
Adrienne F.

They returned this Spring and found the leak. Unfortunately the outside unit had to be replaced. We had another company come and take a look with the same conclusion, but R&R had a better price. They came this Friday and gave us a 11:00-1:…

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via Yelp
Erica F.

Ramon and his associate were incredibly friendly and informative. They arrived within the time frame and serviced my AC unit quickly (including a cleaning, adding freon, and changing the filter in the attic). The prices seemed reasonable as…

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via Yelp
Yasmin T.

The great customer service began with the initial phone call to schedule an appointment. The scheduler was clear of their services and knowledgeable

I made an appointment which was scheduled between 8am-10am – the technician arrive at 9am …

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via Yelp
Kendrah R.

I wish all contractors were this good at what they do and this easy to work with.

Friendly, easy to schedule appoint, did not try to up sell or overcharge. (I have a family member who knows AC problems well and confirmed this was a spot on …

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via Yelp
ted z.

I don;t write Yelp reviews but I had to after this last visit. R&R is to be trusted for your HVAC needs. The response time is incredible. We had a split system installed by another company when we renovated our home and it has been nothing …

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via Yelp
Jaclyn M.

This is only the second Yelp review I've ever written, and because I found R&R through Yelp, I had to share my experience. This company was literally a life-saver for my family. Our heat was malfunctioning for weeks, and our old company …

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via Yelp
Jeannette R.

This company was such a pleasure to work with. Rosa handles all of the appointments and office details and she is so nice and obviously intelligent. When the first technician (Mike) had difficulty determining the exact problem (we have a …

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via Yelp
Kaitlin L.

Working with this company has been nothing but a pleasure. They are easy to contact, have small time windows (2 hours) for when you can expect them, give you a heads up (a phone call and a text) when they are coming, AND have Saturday hours…

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via Yelp
Jeff S.

So glad I found these guys as they saved me a ton of money. I first had another company come over when my HVAC system broke down last week, and was told I could either spend $700 for a new fan, or $3200 for an entirely new furnace, which he…

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via Yelp
Nick M.

Had these guys come out for the third time in four years today. First two times were for heat and today was for the AC. Each time they have been exceedingly courteous and professional. I seriously don't know the first thing about HVAC …

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via Yelp
Gene G.

I've been using R&R for several years now. I've had them install a hot water heater, central air, and house heater. They always show up early in the time-frame window, are knowledgeable about all of their products, and often leave the area …

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via Yelp
Jashan N.

After reading about this company on Yelp I decided to give them a call to diagnose some A/C issues I had this last July. Tech scheduled a visit (few days later) and informed me that my compressor was shot and would need to be replaced. he …

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via Yelp
Joel M.

Big thumbs up to R&R, the technician Ramon was right on time to my house in center city and took care of the problem I was having with my furnace. I would not hesitate to use them again and recommend them highly, they are pros from top to …

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via Yelp
Lauren R.

R&R is the best! I've been using them for the past three years now and have recommended them to my family and friends. Tony is great and so is everyone else I've dealt with from their company. They are fast, efficient, honest, friendly, …

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via Yelp
Ashley R.

It's good to know that there's a reliable appliance repair service in Philly. They're very professional and efficient at what they do. Excellent job R&R!

via Yelp
Rafael G.

R & R arrived at the beginning of the time window for my appointment and got to work immediately. It turns out that there wasn't much really wrong with my furnace, but Tony, the tech helping me, took time to explain everything, and actually…

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via Yelp
Chad C.

I originally called upon another service to fix my heater, but they couldn't figure it out. I called R&R and they sent Raul to my house within a few hours that same day. Within a half hour he identified the problem and fixed it. Raul took …

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via Yelp
Sara H.

R & R Mechanical Services is professional, efficient and gets the job done!

I had a mysterious problem with my heating system, called R&R and they came out the next day. They were helpful, courteous and reliable and my heating was fixed …

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via Yelp
Steph M.

It's Friday, and it's hot as balls. My central air stops working. I flee to the 'burbs in denial. Three days later (on Monday afternoon), I realize I should act like an adult and deal with the problem. I call R&R. They're cheerful and …

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via Yelp

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